Refund Policy
Advantage Horsemanship LLC · Refund windows by product
Last updated August 11, 2026.
At Advantage Horsemanship, we stand behind the quality of our programs. We offer a 30-day money back guarantee on the Rider’s Way App and on our self-paced online programs and digital guides. Live coaching programs, in-person events, and private sessions have their own terms, which are set out below.
Refund Windows at a Glance
- Rider’s Way App: within 30 days of your first payment
- Online programs and digital guides: within 30 days of purchase
- Confidence Accelerator Class: within 7 days of purchase, and before the first live session
- Horse Sense Coaching, two-month plan: within 7 days of purchase
- Horse Sense Coaching, annual plan: reviewed individually, contact us
- Riders Foundation Masterclass: see the cancellation policy below
- Barn Nomination Tour deposits: fully refundable if your barn is not selected
Non-Refundable
- Any product past the refund window listed above
- The Confidence Accelerator Class once the first live session has occurred
- Private coaching sessions and Riding Intensives that have already taken place
- Masterclass tickets cancelled less than 14 days before the event
Rider’s Way App
The Rider’s Way App includes a 7-day free trial. You will not be charged during the trial period. If you cancel before the trial ends, you will not be charged. After the trial, subscriptions are billed monthly at $19.99/month.
If you subscribed through the website (Stripe), you can request a refund within 30 days of your first payment by emailing support@advantagehorsemanship.com.
If you subscribed through the Apple App Store or Google Play Store, refunds are handled by Apple or Google respectively. Please contact their support directly to request a refund.
Online Programs and Digital Guides
Self-paced online programs and digital guides carry a 30-day money back guarantee. Work through the material, try the exercises, and if it has not moved the needle for you, email support@advantagehorsemanship.com within 30 days of purchase and we will refund you. Refunds are not available after 30 days, because the content is delivered immediately and in full.
Confidence Accelerator Class
Refund requests for the Confidence Accelerator must be submitted within 7 days of purchase and before the first live session has taken place. Once the first live session occurs, the purchase is non-refundable. Payment plan customers who request a valid refund will have their remaining payments cancelled.
Horse Sense Coaching
The two-month plan is refundable within 7 days of purchase. That window is intentional: it gives you time to work through the material and attend a live Monday session before deciding whether the program is right for you. After 7 days the purchase is non-refundable, and you keep access for the remainder of the period you paid for.
Refund requests on the annual plan are reviewed individually. Email support@advantagehorsemanship.com and we will work it out with you.
Riders Foundation Masterclass
If you cancel 14 or more days before the event start date, you receive a refund of your ticket price less the $200 non-refundable deposit.
If you cancel less than 14 days before the event start date, you are not eligible for a refund. Masterclass spots are limited to 10 riders and we are not able to fill a cancelled spot inside that window.
To request a masterclass cancellation, email allie@advantagehorsemanship.com.
Private Sessions and Riding Intensives
Sessions that have already taken place are non-refundable. To reschedule or cancel an upcoming session, email info@advantagehorsemanship.com as far in advance as you can.
Barn Nomination Tour Deposits
Backing a barn in the Barn Nomination Tour is a fully refundable deposit. If your barn is selected, your deposit applies to your spot at the event. If your barn is not selected, your deposit is refunded in full automatically. You do not need to request it.
How to Request a Refund
To request a refund, email support@advantagehorsemanship.com with your name, the email address used for the purchase, and the product you would like refunded. Masterclass cancellations go to allie@advantagehorsemanship.com instead. We will process eligible refunds within 5–7 business days.
Contact
If you have questions about this refund policy, contact us at support@advantagehorsemanship.com or call (877) 574-6773.